As you’ve probably seen we’ve been gathering interest in our product from our website. We use WordPress with the Velo theme and the Contact Form 7 plugin to capture email addresses and comments. Our process for managing contacts is pretty manual right now. We use Uservoice to capture the contact activity, a spreadsheet and Mailchimp as a sort of CRM System.
As it’s manual we were both dealing with new subscriptions in different ways. To be honest I wasn’t familiar with Mailchimp so I was just taking the contact and adding it to a spreadsheet. Colin was adding the contact directly into Mailchimp.
We used Skore to agree a standard approach for dealing with new subscriptions. When we get the time we’ll further automate this process. You can see the Skore for it here.